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Frequently Asked Questions

Welcome to our FAQ page and Policies, where we've compiled a list of frequently asked questions to help put mind at ease. If you can't find the answer you need, please don't hesitate to contact us and we'll happy to assist you.

Our Policies

First Come, First Serve Policy:

 

We require a 25% down deposit to secure your event date, or the full amount if your event is less than 30 days away. We will notify all clients if their initial date has been taken via courtesy email. All payments are due 30 days from event date or late fees will apply.

 

How To Place Payments:

 

All payments should be made out to 'Reign Event Venue LLC.' We accept Credit Card or Cashiers' Check only. All payments may be dropped off any time during business hours, excluding event hours. If you are paying with a Check or Credit Card, we ask that you pay your $500 Refundable Damage Deposits as a separate payment. (If you are tax exempt your payment must match the name on your 'Certificate of Tax Exemption'.)

 

 

Event Duration:

 

All events can range between our normal event rental hours of 9am-11pm. Any requested times outside of this time range will result in a $250 fee per hour. Events may not last beyond 2am.

 

We have a 6 hour minimum and a 12 hour maximum for all Wedding Events.

We have a 3 hour minimum and 12 hour maximum for all Corporate and Social Events.

 

In-House Venue Coordinator or Planner:

 

You’ll work with our In-House or Preferred Coordinators who will serve as your contact throughout the planning process and assist you with any venue-related questions or planning needs you may have. Our top priority is to curate the best event for each client with the proper vendors, in order to, bring everyone’s event dreams to life.

 

Wedding Rehearsal+ Rehearsal Dinner:

 

We will book all wedding rehearsals and rehearsal dinners no later than 30 days from Wedding Events. Wedding Rehearsal includes 1 1/2 hours

(Hours must range M-T 5pm-8pm)

Rehearsal dinners will be for 3 hr min (Hours must range M-T 3pm-8pm).

 

 

Security:

 

We include (1) armed and licensed security guard in all packages here at Reign. If you would like more than 1 guard, our fee is $35 per hour.

 

 

Preferred vs. Outside Vendors:

 

At Reign, we require all clients to pay an outside vendor fee of $350 per vendor type for any Caterers or Bartenders not included on our Preferred Vendor List.

 

Holidays Fees:

All clients are subject to an additional $500 Holiday fee for the following holidays: New Years Eve, New Years Day, Memorial Day, 4th of July, Labor Day Thanksgiving Eve, Thanksgiving Day, Christmas Eve, Christmas Day.

Catering:

We require all caterers to be licensed and insured. All caterers must present up to date licensure and insurance no later than 30 days from your event date. Caterers are responsible for all food item waste clean up. Drop-Off catering is not allowed.

 

Alcohol + Beverage Services:

At Reign Event Venue, we require you to utilize our ABC licensed, insured, and professional bartenders. We also require (1-2) bartenders for every 150 guests. All clients are required to provide their liquor.

 

We do not allow you to bring in your own homemade cocktail beverages of any kind to serve to any guest at Reign Event Venue.

(Please view our Bar Packages above to see what best fits your needs, and ask us about signature cocktails).

 

Linens:

We offer a variety of Crushed, Scuba, Polyester, Pintuck, or Pinched linens to choose from in all packages here at Reign Event Venue. We will only provide Table Linens and Napkins for 20 tables. You will be responsible for paying our fee of $15 per linen if you are needing any linens outside of the package amount.

 

Event Setup:

We will only setup a confirmed layout that is notarized by the client no later than 30 days before an event date. Any additions to your guest count that requires any layout changes will result in a $100-$200 fee. Absolutely no changes can be made less than 2 weeks from your event date.

 

Rental Items + Decor:

All rental items must be picked up at the end of each event or you the customer will be subject to a $500 per day fee. We do not allow any sticking materials of any kind directly to our floors or our walls. No stringing items to our building, unless confirmed with Reign. No blocking cameras. We only allow Cold Sparklers and Dry-Ice Fog machines.

 

All rental items must be approved by Reign's Event Director.

 

Refundable Damage Deposit:

We require each client to place a $500 Refundable Damage Deposit to help cover any immediate damages. This will be refunded 7-14 days after your event date.

 

Insurance Requirements:

The Customer shall obtain a One Million Dollars ($1,000,000) special events policy for the day of the event. Learn More Here.

 

Fire:

We do not allow fire in the venue, unless you are on our Preferred Vendors list and the placement is pre-approved with Reign's Event Director.

Let's Book Your Next Wedding, Social or Corporate Experience

Contact us today to book your next event at Reign Event Venue, where excellence meets elegance.

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